A deposit of 20% is required at the time of booking and full payment must be received at least 14 days prior to arrival. Payments may be made via bank transfer and bank details will be provided when bookings are confirmed, or via Live Pay or PayPal.

Cancellations made at least 30 days prior to arrival, will receive a full refund. Cancellations made less than 30 days, but more than 14 days prior to arrival, will receive a 50% refund. Cancellations made 14 or less days prior to arrival will forfeit all monies paid. These policies apply if booking directly with Zarka Villas. If using a 3rd party website to book, refunds are subject to their cancellation policies.

Generally, pets are welcome. However, a damage deposit of 100 euro may be requested dependent on the type & size of pet.

Please note that Zarka Villas is in a wilderness area and it is not uncommon to see tortoise, hedgehogs, fox and a variety of snakes around the property. There is only one type of snake that is potentially harmful to people & animals, but they are rarely seen. The hiking path may be difficult for some and it is best to ensure smaller children and pets are accompanied by an adult at all times. Zarka Villas does not accept responsibility for injuries, accidents, or damages caused by anyone disregarding any posted rules & policies.

Zarka Villas is intended for the relaxation and enjoyment for all our guests. As such, excessive loud music or noise, in-appropriate behaviour, or other actions deemed unsuitable by management, of any type that is disruptive to other guests, may result in eviction from the property. If any eviction is required, no refunds will be issued.